This notice only applies to individuals ("you") who reside in the State of California. This Notice shall comply with the California Consumer Privacy Act 2018 ("CCPA").
We Do Not Sell Your Personal Information
The CCPA requires us to disclose whether we sell your personal information. We do not sell your personal information.
Your CCPA Rights
Under the CCPA, California residents have rights relating to disclosure, access and deletion of their personal information. These rights are not absolute and are subject to certain exceptions. If you make a request to exercise a consumer right, we will respond within a reasonable timeframe. At a minimum we will acknowledge your request no later than 10 days after it is made and will fulfil it within forty-five (45) days of its receipt. If we require more time (up to 45 days), we will inform you of the reason and extension period in writing.
We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded.
- Your Right to Request for Information — You have the right to request that we disclose: the categories of personal information collected about you; the categories of sources; the business or commercial purpose for collection; the categories of third parties with whom we shared personal information; and the specific pieces of personal information we hold about you. We are only required to fulfill Disclosure and Access requests twice per every 12 months.
- Your Right to Opt-out of Sales — We do NOT sell your personal information.
- Your Right to Notification — Under the CCPA, a company like us cannot collect new categories of personal information or use them for materially different purposes without first notifying you.
- Non-discrimination — California residents have a right not to be discriminated against for the exercise of their Rights. The CCPA prohibits businesses from discriminating against you for exercising your rights.
- Your Right to Delete — You have the right to request that we delete the personal information we have collected or maintained in connection with your use of our service, subject to certain exceptions. We will keep certain records (e.g., personal information relating to payments or customer service matters) where we need and have rights to, such as for legal or accounting purposes. You can submit such a request by sending an email to ceo@edeal.ai.
Categories of Personal Information We Collect
- Category A – Identifiers: Email address, telephone number, mobile number, membership numbers, login details, security answer, IP address, device identifiers. Collected from you when you register or sign up.
- Category B – Personal information (Cal. Civ. Code §1798.80(e)): Name, address, telephone number, date of birth, gender, credit card or debit card number. Collected from you when you register or sign up.
- Category D – Commercial Information: Services you access and purchase, information about your membership, marketing preferences. Collected from you and from clients.
- Category F – Internet or Other Electronic Network Activity: Browsing history, search history, information on your interaction with our website, application, or advertisement; traffic information, IP address, time of access, date of access, location, device identifiers. Collected via cookies.
- Category G – Geolocation Data: Physical location or movements. Location data from your mobile device (latitude and longitude).
How We Use Your Personal Information
- To provide access to our website and/or mobile app
- To manage our relationship with you as a user
- To provide information you have requested
- To respond to enquiries from you
- To provide information about other goods and services which may be of interest to you
- To send targeted electronic communications about our services for marketing purposes
- To send marketing communication by post
- To receive feedback from you on our services
- To provide a better customer experience
- To provide customer support services
- To protect the company and you from fraud
Categories of Personal Information We Share for Business Purposes
We may share your personal information with:
- IT service providers, data disposal service providers and data storage service providers
- Our cloud providers (e.g., AWS) who host our websites
- Payment service providers and data analytics services
- Fraud prevention agencies, payment service providers, banks, financial institutions
- Law enforcement and statutory authorities when required by law
- Other third parties with your consent
There are other circumstances where we share your personal information, including if there is a sale of all or any part of our business.
Contact Details
If you have any questions about this Privacy Notice, please contact us at ceo@edeal.ai.