This Privacy Policy explains how the companies of the Edeal group collect, use, share and protect personal information when you visit our websites, contact us or use our services. It applies to:
- Edeal Inc. — business formation, registered agent, accounting, tax, trademark and related services provided through edeal.ai and related websites and apps;
- Edeal Insurance Inc. — an insurance agency licensed in the State of Georgia (Principal Agency – Resident, Property and Casualty, License No. 248179) that provides commercial insurance services through edealinsurance.com.
Edeal Inc. and Edeal Insurance Inc. are affiliated companies under common ownership (together, the "Edeal group", "we", "us" and "our"). Each company is responsible for the personal information it collects for its own services. Insurance is offered and sold only by Edeal Insurance Inc. through its licensed agents; Edeal Inc. does not sell, solicit or negotiate insurance.
Information We Collect
Information you give us. Your name, email address, phone number and messenger contact; company name, state, EIN and formation details; owner and officer information needed for filings; documents you upload; billing details; and the content of your messages, chats and calls with us. Card payments are processed by our payment providers, and we do not store full card numbers.
Information for insurance requests. When you ask Edeal Insurance Inc. for a coverage review, a quote or a policy, we collect the business information that insurance carriers need, such as your industry and operations, locations, number of employees, payroll and revenue ranges, vehicles and drivers, property, existing policies, prior claims and loss history, and contracts or leases that contain insurance requirements. You decide what to provide.
Information collected automatically. IP address, device and browser data, pages viewed, referring links and similar data collected through cookies and similar technologies. See our Cookie Policy.
Information from other sources. Public records such as state business registries; payment providers; and, for insurance, insurance carriers, wholesale brokers and quoting platforms that return quotes, underwriting questions and policy documents. Insurance carriers may also obtain information such as loss history, business credit or motor vehicle reports under their own notices.
Tax Return Information
Information from tax returns that Edeal Inc. prepares or processes is used only to provide the tax services you requested. It is not shared with Edeal Insurance Inc. and is not used to offer, market, quote or provide insurance.
How We Use Information
- To provide the services you request and to manage your account;
- For insurance services: to understand your needs, obtain quotes from insurance carriers, place and service policies, and help with renewals, certificates of insurance and claims;
- To communicate with you by email, phone, text message and messengers;
- To provide customer support, including through AI assistants;
- To process payments and keep business records;
- To comply with tax, corporate, insurance and other legal requirements;
- To protect our clients and our companies against fraud and security threats;
- To improve our websites and services;
- To tell you about services of the Edeal group that may be relevant to your business. You can opt out at any time.
AI Assistants
Some of our services use AI tools to answer questions, explain documents and prepare drafts. Information you share with an AI assistant is processed by service providers acting on our behalf under confidentiality obligations. AI answers are informational only: they do not bind or change insurance coverage and are not legal, tax or insurance advice.
How We Share Information
- Within the Edeal group. Edeal Inc. and Edeal Insurance Inc. may share contact details and service history with each other to respond to your requests, give you one point of contact and tell you about group services. Tax return information is never shared. You can opt out of affiliate marketing by writing to us.
- Insurance carriers and intermediaries. Edeal Insurance Inc. shares information with insurance carriers, managing general agents, wholesale brokers and quoting platforms only to obtain quotes and to place and service the coverage you request.
- Service providers. Hosting, CRM, communications, payment, analytics and AI providers that process information on our behalf under contract.
- Government agencies. State, federal and other agencies when needed for filings you order or when required by law.
- Legal and safety reasons. To comply with law, legal process or regulatory requests, and to protect rights, property and safety.
- Business transfers. In connection with a merger, acquisition or sale of all or part of a business.
- With your consent.
We do not sell personal information, and we do not share it with non-affiliated companies for their own marketing. Mobile phone numbers and text-message opt-in consent are not shared with third parties for marketing purposes.
Text Messages and Calls
By providing your phone number, you agree that we may contact you by phone and text message about your requests and services. Message frequency varies; message and data rates may apply. Reply STOP to opt out of text messages or HELP for help.
Data Security
We use administrative, technical and physical safeguards designed to protect personal information, and we limit access to people who need it to do their work. No method of transmission or storage is completely secure.
Data Retention
We keep personal information as long as needed to provide our services and as required by tax, corporate, insurance and other record-keeping laws, and then delete or anonymize it.
Your Choices and Rights
You may ask us to access, correct or delete your personal information, and you may opt out of marketing emails (using the unsubscribe link) and text messages (by replying STOP) at any time. California residents can find additional information in our CCPA Notice. Residents of other states may have similar rights under their state laws. Information related to insurance products may also be subject to the Gramm-Leach-Bliley Act and state insurance privacy laws, and we handle it in accordance with those laws.
Children
Our services are intended for persons 18 years of age or older. We do not knowingly collect personal information from children.
International Users
We are based in the United States. If you use our services from outside the United States, your information will be processed in the United States.
Third-Party Websites
Our websites may link to websites of other companies, including insurance carriers. Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.
Contact Us
For privacy questions and requests, write to [email protected]. For questions about insurance services, contact Edeal Insurance Inc. through edealinsurance.com.